This video is intended for admins at an agency that’s new to EZLynx Text Messaging. Please complete the following agency setup tasks once you’ve received the agency’s text messaging number.
This video is intended for all new users to EZLynx Text Messaging.
With EZLynx Text Messaging, your agency has a number which is used specifically to send and receive text messages within EZLynx. All users will learn the basics of Using Text Messaging video.
This video is intended for users who are responsible for working unresolved text messages. When an incoming text message’s number doesn’t match an applicant or matches multiple applicants, the text is designated in your agency’s EZLynx account as Unresolved. In order to provide excellent customer service, it is important to work unresolved text messages regularly.
EZLynx Text Messaging is used to send and receive text messages within EZLynx. The texts are automatically saved on the applicants’ Activity tabs.