Meet your customers where they are - online.
Servicing your customers’ insurance policies – whether updating coverage, issuing certificates, claims management and everything in between – must be digital to ensure all customer touchpoints are simple and delightful. Online portals and apps put the power in your customers' hands so they can easily access all their policy information while syncing to your agency management system to keep your business connected across the insurance policy lifecycle. Communicate with every customer before the renewal to reinforce your agency’s value and use new cloud-based technology to conduct and automate the renewal process without increasing the number of insurance agents on staff.
Why Servicing & Renewals Matter to Your Business
Elevate your trusted advisor role
Meet your customers where they are – online or in-person – to deliver an exceptional customer experience and always keep your trusted advice top of mind.
Keep more business
Patented predictive analytic risk models identify which clients are most at risk and call them to your attention, including a summary of premium-bearing changes between the insured’s current policy and the insurance company’s policy renewal offer.
Proactive renewal policy management provides an instant view into price and comparison of the current policy and renewal to identify any changes and ensure the best coverage.
Boost renewal revenue
Each additional retention point corresponds to a specific dollar amount parallel to your agency’s increase in profit.
Turn your customers into your best salespeople
Make it easy for your customers to generate reviews to enhance your insurance agency’s brand trust and awareness and boost your web search results ranking.
What the Numbers Say
median growth realized by agencies using EZLynx Management System™, EZLynx Sales Center™ and Retention Center®
points higher retention on average is what agencies experience with Retention Center®
6 to 10
minutes of manual effort is eliminated from every renewal when using automated renewal quoting to streamline remarketing workflows
For the first time in 22 years, we have a system and workflow. It's EZLynx Retention Center, but it's much more than that...we can now cross-sell, round our accounts, and improve our retention and revenue of the agency! I feel at peace now! There's honestly nothing like it. We touch every single person, every single time!