Multi-Factor Authentication

The purpose of this quick reference sheet is to provide a high-level understanding of these new changes.

What is changing?
Beginning November 6th, EZLynx will require all agencies to participate in our two-factor process by default. Even agencies who previously opted out of two-factor participation.

Why are we making this change?
Cyber security remains a top priority for EZLynx. Multi-factor authentication (MFA) is a way to make the EZLynx user login process more secure. Multi-factor (or two-factor, two-step, etc.) authentication ensures that just because someone has your password, they still cannot access your account until they complete another step to prove their identity. They must also have access to a second means of authentication, usually in the form of your physical mobile phone, which most likely is never far away from your hand!

Do I need to do anything?
EZLynx will require multi-factor authentication for all customers beginning November 6, 2020 to enhance your agency’s security. Each user is prompted at login to enroll a mobile number and/or email address for login verification.

EZLynx recommends using your cell phone for managing this process since delivery times from text messages providers tend to vary less than those of email providers.

Where can I go to learn more?
The EZLynx Knowledgebase has a step-by-step article that shows you how to finish enrolling in for multi-factor authentication.

Two-Step Verification for Login


Note: Articles older than March 2020 may no longer be relevant

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