Improve Customer Service
Customers can access policies on mobile devices & desktops from any Internet enabled device.
Keep your online shop open to customers 24/7/365 and give customers access to their own policies.
Decrease Response Time
Activity notifications are instantly sent to agents when customers electronically request changes.
Provide the ability to interact with your agency any method they choose—in person or online.
Reducing general service requests frees up time for agents to focus on larger issues.
Reduce E&O Exposure
Client activities and communication is logged in the agency's EZLynx system for quick access.
Customers have peace of mind, because personal information is safe and it reduces the need for insecure forms of communication such as email or fax communication, which can be easily hacked and stolen. Logins are verified and unique each time to keep documents and personal information secure.
Agents choose which policy documents to share with consumers. This helpful tool streamlines workflow and improves agency productivity. Customers can request information updates, add claims information or images, print policy ID cards, and view their policies from anywhere- even the scene of an accident.
Customers have access to your agency and their policies whenever and wherever they are. EZAccess™ offers the convenience of self-service without having to remember a username & password. Customers have the ability to electronically request changes to keep all data and information up-to-date.