Agency implements EZLynx technology to automate renewal processes, improving efficiency and customer loyalty
LEWISVILLE, TX– November 10, 2022 – EZLynx, an Applied company, today announced that Teagle Insurance Agency will leverage EZLynx Management System, specifically Retention Center, to automate, proactively communicate, and better manage the agency’s renewal process on a single interface, improving customer loyalty and team productivity.
“Our agency celebrated 30 years of serving clients this year and we do not want to get complacent, so we recognize we need to evolve from our manual renewal process that has potential for human error and could disrupt service for our customers,” said Sydney Early, vice president, Teagle Insurance Agency. “Incorporating EZLynx and Retention Center will streamline our agency’s retention process through a single interface to keep one view of our customers while minimizing the individual, one-off paper process so staff can focus time on where it matters most – sales and service. Overall, I believe our employees will be happier, our clients are going to be happier and EZLynx is truly going to change every piece of our business.”
EZLynx is for comparative rating, agency management and automation, commercial submissions, retention tools, consumer quoting, email marketing, text messaging, online client self-servicing, and so much more. The system maximizes agencies’ potential by increasing their ability to retain current customers while acquiring new business. By providing a central location, EZLynx enables agents to generate and store quotes, policies and documents, as well as easily remarket with up-to-date information that is synced from agents’ daily policy downloads. Through advanced automation and the ability to seamlessly connect to insurers and insureds, agents using EZLynx improve productivity, simplify management, optimize serviceability and increase profitability.
“Maximizing retention is one of the most effective ways for an agency to increase its overall productivity and customers using our patented product, Retention Center, average 8 points higher policy in force retention than their counterparts. The ability to harness technology to automate, conduct and manage a proactive renewal process is crucial for success,” said Brenna Johnson, vice president of product management, EZLynx. “EZLynx will allow Teagle Insurance Agency to automate their business with an all-in-one agency management system, prioritizing retention and creating efficiency for all stakeholders so they can reinforce their value as a trusted advisor and future-proof their business for tomorrow.”