The Hidden Cost of Workarounds

Every agency has at least one workaround nobody questions anymore. It probably started as a reasonable short-term fix, like re-entering client details into a second system because the two don't sync, or keeping a personal spreadsheet to track follow-ups.

Multiplied across employees and systems, day after day, these workarounds cost hours and create unreliable data. This on-demand webinar covers how to spot these patterns in your agency, understand the impact of each, and decide which are worth fixing,

You’ll leave with:

• A clearer understanding of what workarounds are costing your agency
• Practical questions for spotting duplicate data entry, unnecessary system switching and manual tracking
• A framework for telling which workarounds a better process can fix and which point to disconnected tools or a system limitation
• An understanding of how to reduce unnecessary steps, limit repetitive work, and make daily tasks easier to manage

Watch the on-demand webinar now to see where your agency's workarounds are costing more than they're worth and how to fix them.