Sycamore, Illinois
Headquarters
10 Years
As an EZLynx Customer
Company Facts
Personal lines: 75%
Commercial lines: 25%
Solutions
Enhancing agency efficiency with automation
MyInsuranceGuy needed a solution to automate manual service tasks and gain real-time visibility into agency performance to support growth. Before switching to EZLynx®, the team spent too much time on renewal processing and data entry, limiting their ability to focus on client service and business development. EZLynx Automation Center™ helped MyInsuranceGuy reclaim time in their day by streamlining these tasks, freeing up staff to focus on client-facing activities rather than repetitive administrative work.
Automation Center takes service work that we'd otherwise have been spending processing renewals and reviewing rate changes, and automates it. We get approximately a third of our day back to work through more advanced customer service issues, things that we really wouldn't have been able to do without the Automation Center.”
Michael DeVito
Licensed Insurance Broker & Owner
Unlocking insights to drive smarter decisions
Prior to using EZLynx, MyInsuranceGuy had no access to key agency metrics to support informed decision-making. Now, with EZLynx Agency Pulse®, they can make smarter day-to-day decisions and confidently plan for the long term. Using the easy-to-understand reports, they can quickly identify areas for improvement and clearly see what's working—helping the agency stay focused and efficient. Because when you know more, you can do more.
“With Agency Pulse, you truly do have a finger to the pulse of your agency. I know exactly how many people have renewed. Having that data to make informed decisions has been so influential on the growth of our business.”