A Year of Success at EZLynx  

Talk about a year of innovation and growth! From meeting agents face-to-face on the trade show circuit to scaling our team up to more than 400 employees, 2025 was a whirlwind in the very best way for EZLynx. As new priorities take shape, it’s gratifying to reflect on what can happen in just a year.

Here’s a glimpse at the strides EZLynx and clients like you made together in 2025:

How Has EZLynx Grown the Insurance Industry?

EZLynx represents nearly half of the independent agency market today. This footprint includes 42,000+ agencies and 14.3 million policies currently in force. Solutions such as EZLynx Sales Center, EZLynx Agency Websites and Agency Insights gave clients the firepower to increase sales.

• 600,000+ wins

• 20% lead closed rate

• 30,000 new sales opportunities

These results don’t go unnoticed; our unwavering commitment and intuitive software shine through.

Awards for Excellence

EZLynx’s robust solutions suite supports every aspect of your operations, and in 2025 alone, the technology drove the industry by supporting:

• 129 million quotes

• 839 agency management system activations

• 392 data conversions 

EZLynx is crafted with agencies in mind to navigate core processes and documentation so you can focus on insureds.

How Does EZLynx Support Agencies?

EZLynx delivers a seamless user experience that makes it easy to reach out for help or find what you need in a few clicks. No more hunting for answers – stay connected and resolve your needs the first time.

Support and Self-Service

Talk about connection! In 2025, agencies found their groove coordinating with EZLynx experts and managing account needs inside the platform:

• 2 minutes, 30 seconds average support hold time

• 3 million emails and 14 million texts sent

• 270,000+ self-service logins to obtain policy info/make changes

How Does EZLynx Strengthen Agencies?

EZLynx is your North Star for efficiency and continuous agency growth. Reclaim valuable time by leveraging advanced tools and get back to the business of serving insureds.

Efficiency

This past year, agency automation saved clients 1,067,000 hours! Clients saved minutes or even hours across EZLynx’s AI-powered tools, averaging: 

• 30 minutes a month with EZLynx Virtual Assistant (EVA)

• 10 minutes per month with Product Assistant & Email Assist

• 4-8 hours a month with Intelligent Rewrites

Software Innovation

But this is just the tip of the iceberg. The solutions suite and applications across the agency landscape keep growing – so much so that EZLynx launched a whopping 87 product updates, including:

This is just a fraction of what’s going on behind the scenes, and our capabilities continue to expand.

Educational Content

We’re empowering your team to understand all there is to know about the insurance industry and EZLynx software. In 2025, the team shared its collective expertise in just about every format with:

• 36 webinars

• 28 blog articles

• 7 e-books

• 63 hands-on training sessions

Your eyes and ears perked up, too, with nearly 80% of new agents reading, listening and engaging to become even better pros! 

Celebrate Your Progress and What’s Ahead

Cheers to a year full of advancements and productivity, from automation and AI to tools to stay organized. EZLynx continues to grow each day, and we’re thankful to have you along for the ride. Just a few things you can keep counting on:

• EZLynx supports nearly half of the independent agency market.

• Automation tools helped agencies reclaim more than 1 million hours.

• You can keep growing through rapid support and extensive educational resources.

Curious about what 2026 will hold? Read the “New Era for Productivity” post by EZLynx SVP of Product Management Brenna Johnson for more about our 2026 product vision!