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3 Minute Read

AI Isn’t Coming for Your Job: It's Coming for Your Busywork

Date Published: May 22, 2025

Saurabh Hooda Headshot

By: Saurabh Hooda

 
 
 

Managing client communications and account details can feel like a never-ending game of catch-up. You’re digging through emails, scrolling through call logs, hunting for old notes – all while trying not to miss a beat. That’s where artificial intelligence (AI) comes in (to take your busy work, not your job). Skip the tedious, routine tasks and dive straight into what matters – serving your clients.

“AI can streamline tasks like pulling up account information, sending tailored communications, and learning about management system features. “

Whether you’re prepping for meetings, drafting emails, or training new team members, AI can do the heavy lifting, leaving you more time to focus on what you do best. Too good to be true? Let’s break it down with a look at AI features designed specifically for insurance agencies like yours.

Catch Up on Client Communications Effortlessly

With AI, there's no need to manually comb through emails, call logs, or internal notes to get up to speed on a client's account. EZLynx Virtual Assistant™ (EVA), an AI-powered assistant for insurance agents, automatically summarizes recent client communications, giving you a clear, actionable overview with just a few clicks. Whether you're covering for a colleague on vacation or simply need a refresher, these summaries ensure you're always in the loop, have the information you need for clear decision making, and can pick up seamlessly with each client.

With EVA, you’ll breeze through client meeting prep. Its AI-driven Account Summarization surfaces all the relevant details and timelines you need. You'll be fully prepped for every customer interaction and ready for a productive discussion.

Stop Struggling to Write Emails from Scratch

As an insurance agent, your day is filled with client communications. Whether reaching out to prospects, onboarding new customers, or keeping existing policyholders informed, crafting clear and compelling emails is crucial. However, the process of brainstorming, writing, formatting, and refining email content can be incredibly time-consuming. This is where AI comes to the rescue, eliminating the hassle of drafting emails from scratch and helping you create a personalized client experience.

With generative AI in EVA, you can streamline and optimize the email creation process, ensuring efficient and engaging communication. Simply provide a few prompts or keywords, and AI will create high-quality email content tailored to your needs. No more struggling to find the right words – AI drafts the right message for you, allowing you to review, make any necessary edits, send the email with confidence and boost customer satisfaction.

Find Answers to Product Questions Instantly

AI can also make finding instructions for using your agency management system easy. With AI tools in EVA, solving problems is easy. Simply ask how to perform a task, and the AI provides detailed, step-by-step guidance that meets your needs. You get the answers you need instantly, and you can be confident you have the knowledge to accomplish all your tasks.

Onboard New Staff Effortlessly with AI Assistance

Bringing on new employees can be time-consuming, but AI simplifies training. There’s no need to spend hours walking fresh hires through every nook and cranny of the software. AI technology in EVA provides clear, step-by-step guidance on demand.

New team members can use the assistance provided by AI to learn at their own pace and quickly familiarize themselves with workflows, features, and capabilities. Whether they need instructions on installing tools, setting up automated renewals, or navigating unfamiliar tasks, the AI has their back. This self-guided approach to training allows your current staff to stay focused on serving customers while new hires ramp up efficiently.

Let AI Take Your Busywork

Busywork doesn’t have to be part of your job description. AI lets you reclaim time by simplifying everything from client account summaries to communication and onboarding new hires. No more staring at a blank screen trying to draft emails, sifting through endless files for meeting prep, or spending hours explaining the ins and outs of your system to new employees. It’s all handled for you.

It’s time to let AI-powered insurtech take care of the boring stuff while you focus on building relationships, growing your agency, and (finally) checking tasks off your to-do list. AI is not just smart – it’s a game-changer for your workflow. See how AI like EVA can help.



About the Author

  • Saurabh Hooda Headshot

    Saurabh Hooda

    Director of Product Management at EZLynx

    A seasoned product leader with 20+ years of experience building innovative SaaS, AI, and mobile products across startups and global enterprises, he leads AI initiatives transforming the insurance industry. Saurabh thrives at the intersection of strategy, user experience, and data-driven execution, with a track record of scaling products from zero to millions in revenue. He’s passionate about solving real-world problems with emerging technologies.

 
 

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