Alexa is Amazon’s Artificial Intelligence Personal Assistant, which can be expanded by teaching your “Alexa” a variety of new “Skills” from a library accessed from the Alexa app or website.
With Amazon’s latest update, you can now use Alexa directly from your mobile device through the Amazon shopping app, or you can continue to use Alexa through one of Amazon’s supported devices.
The EZLynx Skill provides agency owners with access to their Agency Pulse report with a simple voice command. You can also get the daily download status and the number of outstanding tasks, along with their status.
The EZLynx Alexa skill also provides a Business Health Report containing the following information:
- Book of Business
- Total Active Policies
- Total Active Customers
- Top Producer for Auto
- Top Producer for Home
Using the power of voice, these reports can be requested for a particular month and year and can go as far back as your Agency Pulse reports go. You can also ask for these reports individually for a specific month and year if you don’t want to hear the entire summary.
The EZLynx Alexa skill also provides a Daily News report that includes the Overnight Download Status, along with its matched and unmatched status. The Daily News section provides the total tasks assigned to the user and includes how many tasks are overdue.
How Do I Get It?
You will need an alexa-capable device, which currently includes the Amazon Echo, Amazon Tap, and Amazon Dot. Alternatively, Amazon has now enabled Alexa through their Amazon shopping app so that you can use these powerful features without purchasing one of their devices.
I have the Amazon Echo, Tap, or Dot. Now what?
The first step will be to install Amazon’s Alexa App from the Android or Apple app store.
Next, go to the skills section and search for EZLynx. From here, you can click on the skill to view the details and enable it. You will need to provide your EZLynx account credentials on the next screen in order to complete the setup process.
I want to access the EZLynx skill on my own device.
You will need both the Amazon app and the Alexa app. First, go to the Alexa app and search for EZLynx in the skills section. Follow the instructions here to enable the skill and provide your EZLynx account credentials.
Now that you have configured the EZLynx skill, you can open the Amazon app and click the microphone icon in the top right. This will allow you use use Alexa directly from your mobile device. Simply use the sample prompts below to get started.
What Can I Say?
This is only the beginning of where we want to take this integration, so we’d love to get your feedback. Here are a few sample phrases to get you started. Simply speak these phrases to your Alexa-enabled device. You can ask for any month and year as long as you have the data in EZLynx.
- “Alexa, ask EZLynx for Daily News.”
- “Alexa, ask EZLynx for Business Health Report for October 2016.”
- “Alexa, ask EZLynx for Total Premium for October 2016.”
- “Alexa, ask EZLynx for Total Active Policies for October 2016.”
- “Alexa, ask Ezlynx for Total Active Customers for October 2016.”
- “Alexa, ask EZLynx for Top Producer Personal Auto for October 2016.
- “Alexa, Ask EZLynx for Top Producer Home for September 2016.”
We are closely watching the developments with artificial intelligence, and we believe there is huge potential in taking advantage of these new innovations to the betterment of the insurance industry and, specifically, the independent agency channel!